Study on Heightening Validity of High-tech Service Enterprises' Performance Evaluation (ID: 8-035)

摘要

The single performance evaluation based on task has low reliability and availability. This text tests the evaluation results from "diathesis- ability- achievement" performance evaluation mode of G subsidiary company of China Mobile. The distributing sections of direct superior evaluation marks and Colleague-evaluation marks are obviously different. The differences come out in the seven evaluation latitudes too. These can be explained well by double-factor performance mode. The difference is caused by not differentiating "task performance" and "relation performance". The High-tech service enterprises tie to the technique high and represent innovation and agility. According to the idiosyncrasies of the High-tech service enterprises, the single performance evaluation should be divided into "task performance evaluation" for technique department and "relation performance evaluation" for function department. In this way the evaluation will be more effectual. In addition scientific test, effectual evaluation index, basic rules for evaluation of the enterprises and valuators are also very important for promoting the availability of performance evaluation.