Showcases Commitment to Quality, Customer Service

摘要

As soon as I landed in Quebec City, I knew this was going to be a different experience than any of my other previous mill tours or plant visits. The winds were howling around the plane. Snow covered everything in sight. As I stepped off the plane, I thought, "Boy, it seems cold." Over the next couple of days, 1 would experience warm hospitality that made me forget the weather. I would discover that there are a number of major differences in how sawmills operate north of the border. My travels helpedme develop a greater sense of appreciation for a load of cut stock and what it goes through before reaching the customer. I met many friendly French Canadians who take pride in their work. Many of the people work for cooperatives where they own a piece of the success of the company. The entire Canadian lumber system is different, which is one of the reasons for the longstanding softwood lumber war between the United States and Canada.