Human Resource Management Innovation of Aviation Services

摘要

In order to optimize the innovative practice of aviation service human resource management, based on innovation theory and service management theory, use the interview method to investigate the flight attendants of China Eastern airlines Wuhan co. LTD, find misunderstandings in the innovation of aviation service human resource management; use literature analysis, put forward some suggestions on the innovation and optimization of aviation service human resource management from the perspectives of salary mechanism, responsibility mechanism, performance evaluation mechanism and staff management mechanism, results of the study provide the guiding for the innovative practice of aviation service human resource management.