Perceived benefit of knowledge sharing: Adapting TAM model

摘要

Most companies realize the knowledge sharing will give value to the organization. In ensuring knowledge sharing activities more reliable, effective and efficient, many companies have developed Knowledge Management System (KMS) as their knowledge sharing initiatives. Knowledge Management System would not make any different in term of advantages of knowledge sharing if individuals refuse in sharing their knowledge. Understanding individual characteristic in knowledge sharing through Knowledge Management System is crucial. In this paper, authors propose a comprehensive antecedent of Knowledge Management System acceptance by extending Technology Acceptance Model (TAM) and called it as perceived benefit of knowledge sharing. Previous TAM for KMS acceptance is lack of knowledge contributor perspective in term of knowledge sharing advantages. They just look for knowledge seeker perspective. In this study we will fill this gap and propose both perspective of knowledge workers as contributor and knowledge seeker. Furthermore, we incorporate how trust, shared vision, organization and social-cultural factors influence KMS Acceptance.