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AI TELEMARKETING TEST METHOD AND APPARATUS, ELECTRONIC DEVICE AND STORAGE MEDIUM

机译:AI电话营销试验方法和装置,电子设备和存储介质

摘要

An AI telemarketing test method and apparatus, an electronic device and a storage medium. The method comprises: processing a speech skill table, generating a human answer dictionary, processing an interaction table, and generating a dialogue dictionary (S11); generating a plurality of dictionaries to act as test cases, so as to improve the speed of data reading and the comprehensiveness of test data, and reading an initial speech skill from AI speech skills of the dialogue dictionary (S12); calling an AI telemarketing model, traversing the dialogue dictionary from the initial speech skill, and obtaining human answer categories (S13); traversing all the possible human answer categories, comprehensively testing the AI telemarketing model, and querying, in the human answer dictionary, human answers corresponding to the human answer categories (S14); feeding back the human answers to the AI telemarketing model, and outputting AI feedback answers corresponding to the human answers (S15); querying expected answers in the dialogue dictionary according to the human answer categories (S16); verifying the AI feedback answers (S17). The present invention implements automated testing of an AI telemarketing model, and improves testing efficiency.
机译:AI电话营销测试方法和装置,电子设备和存储介质。该方法包括:处理语音技能表,生成人应答字典,处理交互表,并生成对话字典(S11);生成多个字典以充当测试用例,从而提高数据读取的速度和测试数据的全面性,以及从对话字典的AI语音技能读取初始语音技能(S12);调用AI电话营销模型,通过初始语音技能遍历对话词典,获取人为答复类别(S13);遍历所有可能的人类答复类别,全面测试AI电话营销模型,并在人为答案字典中查询,对应于人为答复类别的人类答案(S14);喂回AI电话营销模型的人类答案,并输出对应于人类答案的AI反馈答案(S15);根据人类答复类别查询对话词典中的预期答案(S16);验证AI反馈答案(S17)。本发明实现了AI电话营销模型的自动化测试,提高了测试效率。

著录项

  • 公开/公告号WO2021135531A1

    专利类型

  • 公开/公告日2021-07-08

    原文格式PDF

  • 申请/专利权人 PING AN TECHNOLOGY (SHENZHEN) CO. LTD.;

    申请/专利号WO2020CN122281

  • 发明设计人 GONG XUE;

    申请日2020-10-20

  • 分类号G06F16/31;

  • 国家 CN

  • 入库时间 2022-08-24 19:48:19

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