SUPPORT METHOD FOR COUNSELING, COUNSELING SUPPORT SYSTEM, SUPPORT SERVER FOR COUNSELING, AND ELECTRONIC PEN

摘要

PROBLEM TO BE SOLVED: To execute processing about a counseling business without confirming a customer registration result, to reduce the load of the counseling business and to improve the efficiency of the counseling business.;SOLUTION: A counseling support system 10 is constituted of a counseling support server 100 including: a record acquiring means 110 for receiving and storing a plurality of customer records and counseling records transmitted from an electronic pen 200; a number assigning means 111 for reading the customer records with information of an electronic pen correspondence paper being customer registration paper as a key from a storing means, assigning a customer identification number to each customer record in the old order of processing date and hour and storing the customer record; and a number setting means 112 for reading the counseling records from the storing means with information of electronic pen correspondence paper being counseling information registration paper as a key, selecting customer identification numbers in the old order of processing date and hour, and sequentially storing the customer identification numbers in the old order of the processing date and hour.;COPYRIGHT: (C)2010,JPO&INPIT