DEPLOYING A KNOWLEDGE CONVERGENCE FRAMEWORK: four key elements for building a performance learning culture

摘要

At Acquisition Solutions, continuous learning, collaboration and teamwork are critical to improving our own and our clients' performance by helping everyone work smarter and more productively. Successfully capturing, transferring and reusing knowledge is critical to this strategy. We focus on a concept we call knowledge convergence - the disciplined adoption of a systematic framework to capture, transfer, and reuse information, experience and insight. This article shares some of what we've learned about building and deploying a knowledge convergence framework. Some building blocks of the framework have origins in KM principles developed at British Petroleum (BP) by Kent A. Greenes, then BP's chief knowledge officer (CKO), with whom I've worked for several years.