BUSINESS MAKES THE RULES: VENDORS PROMISE TO PUT BUSINESS STAFF IN CHARGE OF RULES, BUT DO YOU REALLY WANT USERS MESSING WITH MISSION-CRITICAL APPS? HERE'S HOW FOUR FIRMS ARE BALANCING RESPONSIBILITIES FOR RULES

摘要

The concepts underlying business rules aren't new. If-then-else logic has been at the heart of computer processing since the first program was written, and the expert systems and artificial intelligence of the late 1990s are progenitors of today's business rules management systems (BRMSs). Despite the evolutionary connection, today's rales technology is remarkably different from yesterday's systems. Nowhere is that difference more marked than in the ability of business staff to control rules that can potentially affect processes, workflows and even mission-critical systems.