TWO DECADES OF QUALITY CIRCLES: BENEFITS OF INNOVATIVE APPROACH IN THE FIELD OF RADIATION PROTECTION IN INDIAN NUCLEAR POWER PLANTS

摘要

Team work plays an important role in any organization to promote the productivity of the persons involved in manufacturing or services. The Japanese had utilized this feature in their organizations and reaped rich dividends in terms of excellent product quality and in service sectors like banking, medical service and education. Several problem-solving techniques which include processing of numerical data as well as language data are in use in Japanese industries. These include techniques like 7 statistical tools, work place management popularly known as Five S, Deming Circle, Poka Yoke, Kanban, Affinity diagram, Relation diagram, Cause and Effect diagram etc. The Quality Circles which comprise of volunteers from the field, brought in innovative approach in every walk of life and strengthened the nation's economy. Quality Circle concept came to India during 1982 through BHEL, Hyderabad. To day the quality culture had spread to several industries and service sectors in India.