LibQUAL+~(TM) in a Problem-Based Learning (PBL) Medical School: The Case Study of the Medical Library and Peyton T. Anderson Learning Resources Center (LRC) at Mercer University School of Medicine in Macon, Georgia

摘要

This case study looks at the LibQUAL+~(TM) 2002 survey results for the Medical Library and Peyton T. Anderson Learning Resources Center (LRC) at Mercer University School of Medicine in Macon, Georgia. Mercer has a problem-based learning (PBL) curriculum with a strong community-based component and a small student body. The effect PBL has on the library and LRC was felt to be a major contributing factor in the library's survey results. Several of Mercer's scores were higher compared to other libraries: a higher average for general satisfaction, a positive average service superiority score, and a higher frequency of daily library use on premises response. There were no instances in the gap analysis in which the library failed to meet minimum expectations.