It organisations are being asked to reduce operational expenses, but competitive pressures facing businesses require an infrastructure that supports new applications to fuel new initiatives. As back-office applications to customers and supply-chain partners are extended, ensuring complete system availability becomes paramount. And technologies such as web services continue to add to the complexity and cost of interconnected systems. Breaks at any point in an extended value chain process will result in lost revenue, decreased customer service and increased costs.
展开▼
