How to improve your people skills (and why you desperately need to)

摘要

Very few successful businesses are built by a single person; they are built by teams. This is why leaders need to be brilliant communicators: they need to motivate staff to execute their vision, and listen to them in order to help shape that vision. Emotional intelligence (EQ) is crucial to the art of communication. By understanding those around you, and having self-awareness, you are better able to relate to people, and to cater your leadership style to their needs.