The Impact of Big Five Personality Factors on Organizational Citizenship Behaviour

摘要

The purpose of this research is to find out and analyze the impact of the big five personality factors on organizational citizenship behavior among health service providers in Diwaniyah General Hospital. It was expected that a direct relationship between BFM & OCB would be observed. To achieve the objectives of the research a descriptive analytical method has been used to study the relationships between variables, where the questionnaire tool adopted to collect information and data, it has been distributed (300) questionnaire, depending on the style of a random sample of the research sample of (274) out of (950) community of health service provider (doctor, pharmacist, nurse), and have been recovered (260) valid for statistical analysis using the program SPSS v. 21 and AMOS v. 21. After making the necessary statistical analysis, the research reaches the existence of a direct impact of relationship statistically significant for each of the big five personality factors on organizational citizenship behavior. This study encourages hospital administration to focus on specific big five model to initiate and achieve OCB among employees.