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The role and marketing implications of destination images on tourist behavior: The case of northern Portugal.

机译:目的地图像对游客行为的作用和市场影响:葡萄牙北部案例。

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摘要

The present research work studies the concept, assessment, structure and role of destination image in the context of tourism in rural areas. The perspective is one of marketing, specifically consumer behavior, focusing on tourists' perceptions and evaluations made of the visited rural areas in North Portugal.; A literature review helps understand the particularity of tourism , especially rural tourism, and reflects on the corresponding nature of destination marketing. Also the construct image is discussed. This is based on a literature review of diverse scientific approaches. The discussion of destination image in tourism and leisure research includes definitions, image assessment, image structure and formation, impacts of image on tourist behavior and its role in destination marketing.; Based on this background discussion, a series of hypotheses are advanced. These are tested in the empirical part of the thesis using data obtained from a undertaken in North Portugal. The survey yielded 2280 valid responses, which contained data on socio-demographics, travel behavior, motivations, destination perceptions, evaluations and probable future travel behavior.; In addition to describing the content of destination image, its structure is analyzed, with affective, cognitive, imagery and holistic components considered as image elements. Affective and cognitive components are identified via Principal Components Analysis. Relationships between components are presented in a path-analytical model ranging from cognitive over affective towards holistic destination image. Destination-self-congruity is analyzed as an affective component of destination image as well as the moderating role of psycho-graphic traveler type.; A series of tourist, travel-context and destination-specific variables are further analyzed as eventual (co-)determinants of these destination images. For this purpose, non-parametric tests are undertaken, considering simultaneously first-order interaction. An approximate rank order of importance is established and also single effects of independent variables on particular image dimensions are discussed.; Finally, the relationship between destination image and probable future travel behavior is analyzed and a positive correlation confirmed, particularly in the context of recommendation of the destination.; From these results, which are compared to those obtained in other destination image studies, a series of implications on destination marketing are suggested, as well as recommendations for future destination image research advanced.
机译:本研究工作研究了乡村旅游背景下目的地形象的概念,评估,结构和作用。这种观点是一种营销方式,特别是消费者行为,着眼于游客对葡萄牙北部旅游地区的看法和评价。文献综述有助于理解旅游业,尤其是乡村旅游业的特殊性,并反思目的地营销的相应性质。还讨论了构造图像。这是基于对各种科学方法的文献综述。在旅游和休闲研究中关于目的地形象的讨论包括定义,形象评估,形象结构和形成,形象对游客行为的影响及其在目的地营销中的作用。在此背景讨论的基础上,提出了一系列假设。在本文的实证部分中,使用从北葡萄牙进行的一项调查获得的数据对这些进行了检验。该调查产生了2280份有效回复,其中包含有关社会人口统计学,出行行为,动机,目的地感知,评估和未来可能出行行为的数据。除了描述目标图像的内容之外,还分析了其结构,并将情感,认知,图像和整体组件视为图像元素。情感和认知成分通过主成分分析进行识别。组件之间的关系以路径分析模型表示,范围从认知到情感到整体目标图像。目的地自我一致性被分析为目的地图像的情感成分以及心理旅行者类型的调节作用。作为这些目的地图像的最终(共同)决定因素,将进一步分析一系列游客,旅行背景和目的地特定的变量。为此,在考虑一阶相互作用的同时进行非参数测试。建立了重要性的近似等级顺序,并且还讨论了自变量对特定图像尺寸的单个影响。最后,分析了目的地图像与可能的未来旅行行为之间的关系,并确认了正相关关系,特别是在推荐目的地的情况下。从这些结果中,与在其他目的地图像研究中获得的结果进行比较,提出了对目的地营销的一系列启示,并提出了对未来目的地图像研究的建议。

著录项

  • 作者

    Kastenholz, Elisabeth.;

  • 作者单位

    Universidade de Aveiro (Portugal).;

  • 授予单位 Universidade de Aveiro (Portugal).;
  • 学科 Recreation.; Business Administration Marketing.
  • 学位 Ph.D.
  • 年度 2002
  • 页码 438 p.
  • 总页数 438
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 群众文化事业;贸易经济;
  • 关键词

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