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Virtual Servicescape Quality and Service Outcomes: The Role of Customer Engagement and Customer Participation Behavior

机译：虚拟服务质量和服务成果：客户参与和客户参与行为的作用

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摘要

How do virtual servicescape quality influence customer behaviors and outcomes?

机译：虚拟服务质量如何影响客户行为和结果？

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来源
《Winter Marketing Academic Conference》|2018年|1 v. (various pagings)|共2页
会议地点
作者
Samaneh Torkzadeh; Arash Hosseinzadeh; Mohammadali Zolfagharian;
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原文格式 PDF
正文语种
中图分类市场学;
关键词
customer engagement; customer participation behavior; virtual servicescape quality (VSQ); service outcomes;

机译：客户订婚;客户参与行为;虚拟ServicesCape质量（VSQ）;服务成果;

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4. Virtual Servicescape Quality and Service Outcomes: The Role of Customer Engagement and Customer Participation Behavior [C] . Samaneh Torkzadeh, Arash Hosseinzadeh, Mohammadali Zolfagharian Winter Marketing Academic Conference . 2018

机译：虚拟服务质量和服务成果：客户参与和客户参与行为的作用
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Virtual Servicescape Quality and Service Outcomes: The Role of Customer Engagement and Customer Participation Behavior

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