AN INVESTIGATION OF ENTERPRISE RESOURCE PLANNING IMPLEMENTATION: EMPIRICAL EVIDENCE FROM INDIAN COMPANIES

摘要

Due to globalization, there is tremendous demand on Indian companies to lower costs, enlarge product assortment, improve product quality, and provide reliable delivery dates through effective and efficient coordination of production and distribution activities. To achieve these conflicting goals, companies must constantly re-engineer or change their business practices and employ information systems like Enterprise Resource Planning (ERP). However, implementing ERP system is a difficult and high cost proposition. There are mixed results of success and failure in different companies.