Product Design in the Smart City: Investigation of priority needs in terms of human interaction in the Smart City

摘要

The concept of Smart City refers to a developed city, which incorporates the required infrastructures and available technology to increase its economic and environmental sustainability, as well as the quality of life for its inhabitants. It involves a city equipped with the latest communication technologies in order to "function" by providing "intelligent" solutions to multiple issues. This control of technology in the management of resources, services and information in the city can increase the risk of threatening the interaction between people and the environment. In order to get feedback about people's concerns and priorities as future users of this Smart City, a preliminary research has been developed. This paper presents the study carried out at the School of Design Engineering, whose objective is to look for design concepts for the city, which increase the relationship of citizens with products and services intended for public use, and the "potential benefits" of the "smart city". The first results reveal that it is a priority to work on the urban elements which show citizens the contributions of technology to the care and welfare of the environment in which they operate.