Technology-based quality evaluation instrument for teaching and learning: UNISA Library Services

摘要

The Library has definitely benefited from participating in the development of the teaching and learning QEI and, during its participation, ensured that issues related to the library services and resources were included in the QEI. The Library considered the standards set for teaching and learning within the criteria and dimensions prescribed to identify those relevant for evaluating the service provided by the Library. The QEI therefore provided the context for the Library's quality management framework. The QEI has been developed using an extended consultative process (including information sessions, workshops and focus meetings) and will therefore contribute to ensuring an integrated evaluation tool. This will ensure that all aspects of the learning experience (including library services and resources) are covered in the evaluations.