Medical Information Providing System and Method for Hospital CRM and Computer Program for Implementing the Same

摘要

It enables hospitals to provide counseling services for existing patients based on electronic medical records of existing patients, discover marketing targets, that is, potential medical service users, and actively attract new patient customers. Medical information system for hospitals. The medical terminal is used to input and display the medical record of a visiting patient, and the consultation terminal is used to input and display the contents of the consultation provided by the CRM counselor to the patient and potential customers. The server includes an electronic medical record database and a consultation content database, and provides the medical record and/or consultation content to a plurality of clients including a medical terminal and the consultation terminal. The display control program detects the patient identification information from the data packet transmitted and received by the consultation terminal when the consultation contents are displayed on the first display window in the consultation terminal, and the patient medical record related to the patient identification information is stored in the electronic medical record database. It is read and displayed on the second display window. In addition, the display control program detects patient identification information from data packets transmitted and received by the medical treatment terminal when the patient's medical record is displayed on the third display window in the medical treatment terminal, and the consultation contents related to the patient identification information are stored in the consultation contents database is read from and displayed on the fourth display window.