Knowledge provision program, knowledge provision equipment and sales management system

摘要

An object is to provide a knowledge providing program, a knowledge providing device and a operation service system for easily providing knowledge information so as to receive the value thereof. An edge server executes: an input step of receiving, with a data API, an input of information of an event which occurs in a unit; an inquiry step of making, based on the information of the event which is input, an inquiry for the cause of or a countermeasure against the event to a knowledge manager for managing and providing knowledge information that is produced on the same event as the event; a reception step of receiving, from the knowledge manager, data which includes an answer to the inquiry; and an output step of outputting the received data.