MAINTENANCE MANAGEMENT SYSTEM, MAINTENANCE SERVICE PROVIDING BUSINESS SERVER, MAINTENANCE MANAGEMENT METHOD, AND MAINTENANCE MANAGEMENT PROGRAM

摘要

PROBLEM TO BE SOLVED: To provide a technology eliminating the need for installing software for maintenance in devices to be maintained and eliminating the need for storing, in a single system, maintenance information held in a plurality of companies for providing devices to be maintained.;SOLUTION: When devices to be maintained need to be maintained, user instructs maintenance to a communication device. A communication device outputs identification information, etc. of the device to be maintained, etc. to a server for report. The server for report transmits a maintenance request including identification information to a maintenance service providing business server. The maintenance service provision business server transmits the identification information, etc. to the business server for providing devices to be maintained. The business server for providing devices to be maintained transmits maintenance information corresponding to the received identification information. The maintenance service provision business server outputs the received maintenance information, etc.;COPYRIGHT: (C)2007,JPO&INPIT