Business process management system, business process management method, and business process management program

摘要

Provided are a work process management device, a work process management method, and a work process management program that can correctly evaluate a work process, even atypical work. They are equipped with a work process information storage means that stores work process information groups, a copy means that copies work process information included in the aforementioned work process information groups based on user instructions, and an evaluation calculation means that calculates an evaluation value indicating the degree of effectiveness of the aforementioned work process information based on the number of times the aforementioned work process information has been copied by the aforementioned copy means.