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PROBLEM SOLUTION SUPPORT DEVICE, PROBLEM SOLUTION SUPPORT PROGRAM, STORAGE MEDIUM, AND PROBLEM SOLUTION SUPPORT METHOD
PROBLEM SOLUTION SUPPORT DEVICE, PROBLEM SOLUTION SUPPORT PROGRAM, STORAGE MEDIUM, AND PROBLEM SOLUTION SUPPORT METHOD
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机译:问题解决方案支持设备,问题解决方案支持程序,存储介质和问题解决方案支持方法
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摘要
PROBLEM TO BE SOLVED: To provide a technique of supporting problem solution by use of IT technologies.;SOLUTION: A problem solution support device (100) has: a storage unit (120) storing a requirement database (RDB) including a plurality of pieces of key data which include at least one of a text, a numerical value, an image, and voice and to which an index is added in accordance with a predetermined index addition rule; a problem acquisition unit (111) acquiring problem data including parameters; a parameter processing unit (112) extracting the plurality of parameters from the problem data and ordering the extracted plurality of parameters in accordance with a predetermined ordering rule; a database search unit (113) searching the requirement database with the ordered plurality of parameters defined as indexes and reading the coincident or conforming key data as solution data; and an output unit outputting the read solution data.;SELECTED DRAWING: Figure 1;COPYRIGHT: (C)2018,JPO&INPIT
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