GUIDANCE INFORMATION PRESENTATION APPARATUS, GUIDANCE INFORMATION PRESENTATION SERVER, GUIDANCE INFORMATION PRESENTATION SYSTEM, GUIDANCE INFORMATION PRESENTATION METHOD, AND NON-TRANSITORY COMPUTER READABLE MEDIUM RECORDING A PROGRAM

摘要

To assist appropriately in performing a recovery operation of a device. A guidance information presentation apparatus includes: a guidance information receiving unit configured to acquire guidance information including access information and safety information, the access information including a moving route to reach an estimated location of a failure in an apparatus as a recovery target, and an operation procedure, the safety information indicating safety of the moving route and the operation procedure in the access information; and a guidance information displaying unit configured to perform, on a basis of the guidance information, notification for a guidance of the moving route to the estimated location of the failure in the apparatus as the recovery target, and the operation procedure, and notification that indicates the safety of the moving route and the operation procedure.