Understanding Dispute Resolution Techniques--A Key to Effective Federal Service Labor-Management Relations: A Primer for Military Commanders, Management Officials and Supervisors.

摘要

The purpose of the essay is to analyze and discuss the pros and cons of conventional impasse resolution techniques employed in the public sector: Mediation, fact finding, and arbitration. Author begins with a discussion background information which highlights the importance of the subject. He follows with a discussion of the Civil Service Reform Act of 1978. Finally, he focuses on the main part of the essay, the analysis and discussion of the three resolution techniques. (Author)