Development and Evaluation of a Distributed On-Line Interviewing (DOLI) Prototype System Uniquely Designed for Interviewing Air Force Personnel

摘要

The AF/DP continually seeks to improve the effectiveness of the personnel system and the people it serves. Enhancing the quality and performance of AF men and women depends to a large extent on understanding them, their problems, and their concerns. The contractor team and AF/DPAC worked together intensively during the summer months of 1985 to apply to the Air Force a new, innovative field interviewing method known as distributed on-line telephone interviewing (DOLI), which was originally developed for use in the private sector. DOLI was applied in an exploratory fashion designed to test its applicability and effectiveness in examining a number of qualitative, highly subjective and judgemental issues about which the AF perceived a strong need for more information for decision-making. Three issues were discussed: leadership, family life and related human resources topics, and promotion. The intent of this study was to assess the efficacy and utility of a prototype DOLI system for collecting information from U.S. Air Force line officers. The prototype system was believed to have certain characteristics which would enable the Air Force to collect pertinent data more effectively and efficiently than it could with the survey methods currently employed. (AW)