'GO-TO GUY':DEEP COMMUNITY ROOTS HELP SALEM ELECTRICS WILLIE BALL CONNECT WITH MEMBERS

摘要

Willie Ball's business card identifies him as an "energyspecialist" for Salem Electric in Salem, Ore. His co-worker, Marcos Huerta, hands out cards that say he's the co-op's "energy analyst." Asked to explain the difference, they exchange blank looks.That's when Courtney Charnetzki, member services coordinator, comes to their rescue. "One of them has hair," she deadpans.