MANAGER'S NOTEBOOK: Nincompoops Stick-in-the-Muds, Dealing with Difficult People

摘要

Love your job but sometimes really dislike dealing with some of the people you work with? Trust us, you are not alone. In fact as a manager and leader in your feed and grain business, your job heavily involves dealing with people — your subordinate employees, other managers and co-workers, customers, and others. Some people are always pleasant, easy and enjoyable to work with, but as you well know, often you will find some very difficult people at work. As a manager, you are much like an athletic team coach; you must find ways to encourage cooperation and productivity in order to have business success, as well as more enjoyable workdays. In this month's column, we discuss some of the types of difficult people you may encounter and some of the approaches for dealing with these oh-so challenging souls.