Preliminary Study on Security Issues of Online Banking: A Case Study of Malaysia

摘要

The banking institutions introduce the facility to do online banking whereby people able to manage their finances at the tip of their finger anytime and anywhere with the present of internet. However, there are significant issues that need to be look upon such as the security and privacy challenges, security implementation and users awareness. This research highlights the preliminary study on security issues in online banking in Malaysia utilizing a survey study with 136 respondents. The results suggested that end-users are still experience significant problems in relation to security and usability issues. The end-users perceptions are gathered to provide a basis to improve the current implementation of online banking website in Malaysia.