Control the off-leash play sessions, and make sure the owners remain seated. Keep treats and belongings out of reach of the puppies. If inappropriate play occurs, the instructors should be the ones to interrupt.If the puppies are having trouble self-regulating, or if other puppies are showing signs of fear, don't verbally or physically reprimand the puppy. Instead, use a high-value treat or squeaky toy to get the instigating puppy's attention and redirect it. Be sure to practice redirections and recalls at other times during the play as well. An overexuberant puppy may need to be managed separately to facilitate redirection.
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