A Fuzzy Based Decision Support System Framework for Open and Distance Learning Institutions

摘要

A fuzzy based decision support system (DSS) is developed for problem solving and decision making in Open and Distance Learning Institutions (ODLIs). Such a system is designed primarily for solving problems involving imprecision and/or uncertainty in their data values. A fuzzy DSS model framework is designed in which multi criteria decision making approach consisting of fuzzy AHP along with fuzzy scale and weighting priority technique have been adopted for assessing the performance of the programmes involved. In this model the performance scores obtained under different criteria, are aggregated into an overall performance score for each programme. Thereafter ranking of the programmes under study is undertaken. The overall process of performance evaluation and decision making is mainly involved in defining the problem, creating programme criteria and generating programme reports. Subsequently the ODLI management can recommend about the future strategies to be adopted for the improvement of the programme concerned. This study would help the ODLI management to quickly identify the programmes/activities that need immediate attention. As a result this would improve the quality of education delivery as well as teaching and learning systems in the concerned ODLI.