Urban quality is all about place making, turning a neighbourhood, town or city from a place you cannot wait to get through to one you never want to leave. But what kind of city do the city dwellers want? Does anyone ever ask them?! In a nutshell, the criteria that determine urban quality are protection, comfort and delight. Protection against vehicular traffic, crime and violence, and unpleasant sensory experiences; comfort in the form of inviting places to spend time in and enjoy interaction and recreation with others at different times of the day and year; and delight through the creation of human-scale public spaces, addressing the positive aspects of climate, while appealing to people's aesthetic taste and sensory preferences.
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