Performance Evaluation of Indian Mobile Telecom Operators based on Data Envelopment Analysis

摘要

This research paper presents a framework for carrying out the productivity analysis of Indian mobile telecom sector which has been responsible for the mobile services in India. Productivity performances of 125 utilities was evaluated using Malmquist index for the time period 2007-2009. The results indicate that 34 utilities shows positive productivity growths while the rest 91 shows regression, while also exhibiting the fact that these utilities are inefficient in operation and can be significantly improved.