From the back shop to the sales floor, independent outdoor power equipment dealers need to put a greater emphasis on the service they provide their customers. And suppliers need to take the lead in helping dealers enhance their service levels. These perspectives were a common thread tying together the diverse panelists in this year's Outdoor Power Equipment Distributors Association (OPEDA) Manufacturer Executives' Dialogue. The supplier round table was one of many events at OPEDA's annual meeting held March 1 through 4 in San Diego. Participants were: Tom Bunch, president, Shindaiwa Inc.; Jeff Hallgren, general manager, White Outdoor Products Co.; Mike Hamilton, executive vice president, Briggs & Stratum; Norm Pfeiffer, president, Little Wonder; John Smith, president, Exmark Mfg. Co.; and Mike Thuecks, director of sales and marketing, Ariens Co.
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机译：从后店到销售车间，独立的户外电源设备经销商需要更加重视为客户提供的服务。供应商需要带头帮助经销商提高服务水平。这些观点是今年户外功率设备分销商协会（OPEDA）制造商高管人员对话中将不同小组成员联系在一起的共同思路。供应商圆桌会议是3月1日至4日在圣地亚哥举行的OPEDA年度会议的众多活动之一。参加者有：Shindaiwa Inc.总裁Tom Bunch; White Outdoor Products Co.总经理Jeff Hallgren; Briggs＆Stratum执行副总裁Mike Hamilton; Little Wonder总裁Norm Pfeiffer; Exmark制造有限公司总裁John Smith;还有Ariens Co.的销售和市场总监Mike Thuecks。
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