KM and the enterprise of the future

摘要

Purpose – This aim of this paper is to discuss knowledge management's (KM) long-term relationship and support of the enterprise of the future over the next ten to 15 years. Design/methodology/approach – Several topic areas are identified in knowledge management that can provide important support to the enterprise of the future's productivity and growth goals. Findings – Advances in the areas of raising the value of work, advancing workplace/workspace performance, reducing and streamlining work complexity, and early detection of emerging market changes/disruptions are identified as being among some of the leading future KM capabilities needed by future enterprises. Originality/value – The paper contains useful information on directions for development of future KM capabilities.