To discover some of the problems involved with the design, integration, and maintenance of such systems, Vision Systems Design surveyed over 600 industry systems integrators from major companies worldwide. Systems integrators from such compa-njes as Abbott, Beckman Coulter, Boston Scientific, Delphi, Honeywell and KLA-Tencor Corporation provided us with valuable feedback using the Wong-Baker FACES Pain Rating Scale to more easily communicate their most painful pain points (Figure 1). Was it product obsolescence, the lack of standards, customer support, pricing or other factors that gave our readers the biggest headaches? After gathering and analyzing the data, we presented these results to industry experts, including manufacturers of machine vision cameras, software, cabling, lenses and optics and lighting.
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