Design Thinking as a Framework for Innovation in Libraries

摘要

This article presents human-centered design methods as a way to create relevant and vibrant libraries. Dokk1-the main library in Aarhus-is co-created with users, partners, and stakeholders. It has become an open, flexible library space that also uses technology as a way to invite the users to become part of the space. Using design thinking as a new way of working, co-creation also becomes a part of developing new services and spaces and a new way of working for the library staff.