Group O Enhances Customer and Agent Experience Using OpenSpan

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Group O Enhances Customer and Agent Experience Using OpenSpan

机译：O组使用OpenSpan增强了客户和代理的体验

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2013 MAR 20 (VerticalNews) -- By a News Reporter-Staff News Editor at Journal of Engineering --nOpenSpan, Inc., a provider of innovative worker optimization, desktop activity management andnautomation solutions, announced that Group O, a leading business process outsourcing provider, hasnrealized significant contact center operational improvements leveraging the OpenSpan desktopnautomation solution.

机译：2013年3月20日（VerticalNews）-工程杂志上的新闻记者-工作人员新闻编辑-创新型员工优化，桌面活动管理和自动化解决方案提供商nOpenSpan，Inc.宣布领先的业务流程外包Group O提供商，利用OpenSpan桌面自动化解决方案实现了联络中心的重大运营改进。

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《Journal of Engineering》 |2013年第12期|1-3|共3页
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正文语种 eng
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Marketing; Technology; Advertising; OpenSpan Inc..;

机译：市场营销;技术;广告;OpenSpan Inc.;
入库时间 2022-08-17 23:46:56

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5. The dimensions of customer experience and the effect of customers' channel choice on customer experience. [D] . Oh, Sujin. 2008

机译：客户体验的维度以及客户渠道选择对客户体验的影响。
6. The role of customer experience in the effect of online flow state on customer loyalty [O] . Adnan Veysel Ertemel, Mustafa Emre Civelek, Güzide Öncü Eroğlu Pektaş, 2021

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7. Enhancing customer experience through business process improvement : an application of the Enhanced Customer Experience Framework (ECEF) [O] . Botha, G.J. (Gesina Jozina), Kruger, P.S. (Paul Stephanus), 1944-, De Vries, Marne 2012

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Group O Enhances Customer and Agent Experience Using OpenSpan

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