机译:服务遭遇中的语言差异:重新探讨其对口碑的影响
Univ Nottingham, Sch Business, Mkt Area, Nottingham NG7 2RD, England|Univ Nottingham Ningbo, Nottingham Univ Business Sch, 199 Taikang East Rd, Ningbo 315100, Zhejiang, Peoples R China;
Univ Western Australia, UWA Business Sch, Mkt, M263, Perth, WA 6009, Australia|Univ Western Australia M263, 35 Stirling Highway, Nedlands, WA 6009, Australia;
Florida Int Univ, Coll Business Adm, Ryder Ctr Supply Chain Management, Dept Mkt, Miami, FL 33199 USA|Florida Int Univ, Coll Business Adm, Maidique Campus BA 307B,11200 SW 8th St, Miami, FL 33199 USA;
Language divergence; Communication; Interaction quality; Relationship quality; Word-of-mouth; Responsiveness;
机译:研究语言分歧与口碑意图之间的关系
机译:语言服务文档工具:记录在临床过程中如何满足患者的语言需求
机译:服务恢复和口碑宣传中遇到的司法关联
机译:就业服务遇到与嘴上的介质关系的效果研究
机译:服务遇到渠道作为影响客户满意度的因素。
机译:说另一种语言:探索组织文化和工作实践对从儿童向成人心理健康服务过渡的影响
机译:服务恢复中的正义遭遇与口碑宣传的相关性