机译:探索通信有效性对IT服务中服务质量,信任和关系承诺的影响
Graduate School of Information. Yonsei University, Seoul, Republic of Korea;
Graduate School of Information. Yonsei University, Seoul, Republic of Korea;
Graduate School of Information. Yonsei University, Seoul, Republic of Korea;
Department of Computer information Systems, Robinson College of Business, Georgia State University, Atlanta, GA 30303, USA,Mid Sweden University, Information Technology and Management, Sundsvall, Sweden;
IT services; communication effectiveness; service quality; functional service quality; technical service quality; trust; relationship commitment;
机译:业务关系中的服务质量,信任,承诺和服务差异化
机译:探索产品服务质量对B到B对B人际关系的承诺和忠诚度的影响
机译:回顾性:跟踪沟通效率对专业服务中客户满意度,信任和忠诚度的影响
机译:探索服务质量对雅加达三星级酒店的承诺和客户忠诚度的影响
机译:驱动B2B服务中的关系承诺的因素:国家文化,价值,信任和纽带的作用。
机译:合同服务政策和医生沟通技巧对三县乡村诊所农村患者-医生信任关系的影响
机译:情感承诺和计算承诺在牙科服务环境中解释服务特征与信任与服务忠诚度的关系的因果作用