Kommunikation und Kooperation in Virtuellen Teams

摘要

This paper reflects on characteristics of virtual teams as well as potentials and challenges of this coopewration form. A crucial aspect of computer-mediated cooperation is the interplay of technical, social, as well as organizational factors. Therefore, Janneck’s (Proceedings of the 5th International Conference on Web Information Systems (S. 521–526), Lisboa, INSTICC Press, 2009) Multidimensional Model of Computer-Mediated Communication, which makes a clear distinction between social and technical factors influencing computer-mediated communication, is presented in more detail.