Measurement of Enterprise Smart Business Performance on a Smart Business Management

摘要

Smart business management has been built to efficiently carry out enterprise business activities and improve its business outcomes in a global business circumstance. Firms have applied their smart business to their business activities in order to enhance the smart business results. The outcome of an enterprise's smart business fulfillment has to be managed and measured to effectively establish and control the smart business environment based on its business plan and business departments. In this circumstance, we need the measurement framework that can reasonably gauge a firm's smart business output in order to control and advance its smart business ability. This research presents a measurement instrument for an enterprise smart business performance in terms of a general smart business outcome. The developed measurement scale is verified on its validity and reliability through factor analysis and reliability analysis based on previous literature. This study presents an 11-item measurement tool that can reasonably gauge a firm smart business performance in both of finance and non-finance perspective.