One of the central decision-making questions in planning road tolling is the selection of the optimal toll collection system (TCS). The question of TCS selection arises in the situation when the existing TCS is to be upgraded or when TCS is selected for a newly constructed road. Considering that there are multiple TCS available nowadays, with their particular advantages and disadvantages, and that there is a range of often conflicting criteria for TCS selection, this decision-making issue belongs to the group of multicriteria decision-making (MCDM) problems. The MCDM-based methodology used in this research integrates Strengths-Weakness-Opportunities-Threat (SWOT) analysis and Fuzzy Preference Ranking Organization Method for Enrichment Evaluations (F-PROMETHEE). The expert-based decision-support framework includes a procedure for defining evaluation criteria and their weights, scoring of alternatives, and sensitivity analysis. Presented decision-support framework is tested with fourteen toll systems. Results indicate that the best-ranked TCS is the dedicated short-range communication multilane free flow. Decision-support framework is developed for transferability to different contexts, where local features can be taken into account by choosing specific alternatives, criteria, and criteria values. Finally, this development opens up opportunities for further analysis of criteria values and considerations of user attitudes in road pricing scheme planning.
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