Future-proofing relationship-based care: a priority for general practice

摘要

We know in our bones (as a result of everything our patients have taught us over the years) that knowing our patients is not merely a matter of adding up the test results or filling in the QOF template. Managing our patients is not merely about making the occasional evidence-based decision and playing every member of the multidisciplinary team to their strengths. It is also, of course, about following the story of the person in context: the individual nested in the family, nested in the community — and as we all know, it’s more often about addressing the complex needs of the individual who lacks a family and is excluded from his or her community for whatever reason.