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Factors that Influence Customers’ Buying Intention on Shopping Online

机译:影响客户在线购物购买意愿的因素

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On-line commerce through Internet is gaining attention from students today. The aim of this research is to study the factors influencing student’s buying intention through internet shopping in an institution of higher learning in Malaysia. Several factors such as usefulness, ease of use, compatibility, privacy, security, normative-beliefs and attitude that influence student’s buying intention were analyzed. Respondents who were selected are studying in a public institution of higher learning in Penang, Malaysia. Based on theory of reasoned action (TRA), the technology acceptance model (TAM) concluded that there are two salient beliefs which are ease of use and usefulness. This theory has been applied on the study to adopt technology user different and has been emerged as a model in investigation to increase predictive power. Such theory was used in this study to explain students’ buying intention on-line. Besides the ease of use and usefulness, others factors such as: compatibility, privacy, security, normative beliefs and self-efficacy are utilized at this TAM. The results support seven hypotheses from nine. Compatibility, usefulness, ease of use and security has been found to be important predictors toward attitude in on-line shopping.
机译:如今,通过Internet进行的在线商务越来越受到学生的关注。这项研究的目的是在马来西亚的一家高等院校中研究影响学生通过互联网购物购买意愿的因素。分析了有用性,易用性,兼容性,隐私性,安全性,规范性信念和态度等会影响学生购买意愿的因素。被选中的受访者正在马来西亚槟城的一所公共高等教育机构学习。基于合理行动理论(TRA),技术接受模型(TAM)得出结论,存在两个突出的信念,即易用性和实用性。该理论已被应用到研究中,以采用不同的技术用户,并已成为提高预测能力的调查模型。本研究使用这种理论来在线解释学生的购买意愿。除了易用性和实用性之外,此TAM还利用了其他因素,例如:兼容性,隐私,安全性,规范性信念和自我效能感。结果支持九个假设中的七个。兼容性,有用性,易用性和安全性已被视为预测在线购物态度的重要指标。

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