Comparative Study of Challenges Affecting Adoption of E-Learning for Capacity Building in Public Service Sectors of Kenya and South Africa

摘要

Over the past decade there has been a rapid increase of new technological advances and specifically use of internet to access information. Economic growth all over the world has continued to be dependent on information and communication technologies (ICT’s) and the abilities for countries to collect, process and use the digital information in teaching, learning, research and development. The e-learning revolution in developed countries has proven the use of technology can enhance growth and boost economic development. The purpose of the study was to compare challenges affecting adoption of e-learning for capacity building in public service sectors of Kenya and South Africa. Cluster sampling methodology was used and data analysed using SPSS. The study population represented participants who underwent through a capacity building course African leadership in ICT (ALICT) course offered by GESCI. This is a capacity building e-learning course targeted at mid senior level managers from the public service sectors. The sampled respondents represented Ministries of Education, Information Technology, Planning, Public service training institutions from the two countries. The study findings identified challenges that hinder the adoption of e-learning in the public service and cuts across Kenya and South Africa. These include infrastructure problem, lack of funds, and lack of policies favouring the use of e-learning, provision of reliable e-learning portals to the government employees.