The policy/procedure manual, part IV: writing the manual

摘要

Purpose - This article's purpose is to offer a process for getting the policy/procedure manual written for libraries who seem to have little staff time to spare. Design/methodology/approach - The article relates the process to the scheme developed in the previous article and then outlines the process step-by-step. Findings - The finding is that with a judicious amount of time invested, any library can have a clear, well-written policy/procedure manual which will promote highly desirable library goals. Practical implications - The process given here includes a built-in mechanism for continuous improvement. Social implications - The process should result in better relations with constituents, higher staff productivity, and better staff morale. Originality/value - The value of the article is in encouraging library directors so that they can and should use staff to help create a working policy/procedure manual with a minimal time investment.