绩效反馈模式对员工反生产行为影响机制的实证研究

摘要

This paper applies feedback sign and feedback objective together to construct a performance feedback model with four dimensions,namely laissez-faire feedback,dissipative feedback,cointegration feedback and motivate feedback.And it explores the mediation of perceived self-efficacy and appraisal justice to analyze the impacting mechanism of performance feedback mode on employee's counterproductive work behavior (CWB) theoretically,and uses the survey data to make an empirical study.The result shows as follows:laissez-faire and dissipative feedback have significant positive effects on employee's CWB;dissipative and cointegration feedback have significant negative effects on CWB;perceived self-efficacy and appraisal justice play mediating roles in the relationship between performance feedback and CWB.%将绩效反馈的两个核心要素——反馈内容和反馈目的整合在一起,构建了绩效反馈模式的四分图模型(即将绩效反馈模式分为放任型、耗散型、协整型和激发型).基于反馈效价的视角,从理论上探索了4种绩效反馈模式对员工反生产行为的影响杌制,并利用266份调查问卷的数据进行实证分析.结果显示:绩效反馈模式对员工反生产行为产生直接影响;员工的自我效能感和考核公平感在绩效反馈模式影响员工反生产行为的过程中起部分中介作用.