研究型医院创建医德医风信息化满意度评价系统的实践与思考

摘要

应用信息化评价手段，对医院的服务态度、技术水平、就诊流程、综合保障以及廉洁行医等情况进行快速简捷、实时动态、科学高效的评价，是研究型医院推进医德医风建设、提升医疗服务质量的重要抓手，更是打造医院品牌战略、增强核心竞争力的有效手段。本文对研究型医院医德医风信息化满意度评价系统建设进行了深入的分析和思考。%Application of hospital informatization evaluation means, service attitude, technology level, process, integrated security and integrity, and so on and so forth to practicing medicine fast simple and real-time dynamic, scientiifc and efifcient evaluation, research hospital to promote the construction of medical ethics is an important gripper, improve medical service quality, more brand strategy, enhance core competitiveness of the effective means. In this paper, the research hospital informationization degree of satisfaction evaluation system of medical ethics construction carried on the thorough analysis and thinking.