随着电子商务的蓬勃发展，电子交易纠纷也急剧增多。在我国专业的第三方ODR机构发展相对落后的情况下，由第三方电子商务平台提供交易纠纷解决是解决交易纠纷的有效途径。交易纠纷解决的完全模式包括规则、组织和人员、内容范围、流程、责任判定，在此模式运行中产生了诸如网规不完善和网规制定的单方面、举报及投诉管理缺乏灵活性等问题，相应地可以从进一步完善网规，加强网规制定的法律规制，完善第三方交易平台的信用机制等方面完善此模式。%With the rapid development of e -commerce , electronic trading disputes also increased sharply .In the rela-tive backward development circumstances of our professional third party ODR mechanism , the third party electronic busi-ness transaction platform providing trade dispute resolution is an effective way .A complete mode of trade dispute settle-ment includes rules , organization and personnel , content scope , process and responsibility decision .In this mode of op-eration, produced the problems such as imperfect network gauge , unilateral web gauge making , and inflexibility repor-ting and complaint management .Accordingly , we can perfect the mechanism from the aspects such as further perfecting network gauge , strengthening network gauge of law regulation , perfecting the third party trading platform credit mecha-nism and so on .
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